Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Storage Area Networks (SAN) Architecture and Design, Backup and Recovery Systems
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Role: Storage Architecture and Design Engineer Role Description: Storage Engineer – Level 3 is responsible for the implementation, administration, and support of enterprise storage systems. The role requires advanced troubleshooting, performance tuning, architecture support, and cross-functional collaboration to ensure optimal storage operations and data availability. SME acts as the final point of escalation for storage-related incidents and plays a key role in infrastructure projects and continuous improvement initiatives. Candidate should be capable to provide L3 operations on HP Storage (HP3PAR) and EMC storage systems – Unity, VMAX, Power Scale, VNX and FC Switch Administration. 10+ years of experience in enterprise storage environments with a focus on EMC and HP technologies Must Have Skills: HP3PAR and EMC Storage Good to Have Skills: NetBackup, Rubrik and Avamar – Backup Technologies Job Requirements Key Responsibilities: • Should have sound experience in providing L3 support for Storage Management and support on on EMC and HP technologies • Design and implement storage systems including installation, configuration, software upgrades, and storage provisioning. • Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches. • Design and Configure Replication for Disaster Recovery • Plan and implement best practices for NAS and SAN solutions. • Serve as final escalation point for critical storage issues and performance bottlenecks. • Analyze logs, storage metrics, and diagnostic outputs to resolve complex incidents. • Perform capacity planning and forecasting based on growth trends. • Work with Vendor support for SR escalation and resolution. • Automate storage provisioning and reporting using PowerShell, CLI, or REST APIs. • Create scripts for log analysis, performance monitoring, and routine operations. • Participate in infrastructure upgrade, migration, and new solution deployment projects. • Collaborate with architects and application teams to design storage layouts. • Provide input into storage strategy, including tiering, archiving, and modernization. • Maintain accurate documentation of storage configurations, zoning maps, and LUN assignments. • Support audits by providing evidence of storage encryption, data retention, and access controls. • Enforce change management and incident handling according to ITIL practices. • Create and update documentation for storage procedures. Technical Experience: • Should have sound experience Storages, High Availability, Disk technologies, RAID Levels, Flashpool and Flexclone. • Good Knowledge on Data Protection • Good knowledge on CIFS, NFS, ISCSI and FCP protocols. • Experience with installation, configuration and management of storage arrays and switches expected. • Experience with Brocade and Cisco SAN Switches. • Experience in Storage Pools, Tiering, LUN masking and zoning. • Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. • Experience integrating storage with cloud-based workloads or replication to cloud • Backup integration using NetBackup, Avamar, or Rubrik with Data Domain as target • Scripting/Automation • Security & Compliance Knowledge • Should have knowledge about the ITIL framework. • Relevant certifications will be an added advantage. Key Competencies and Professional Attributes: • Strong analytical and troubleshooting abilities. • Excellent written and verbal communication skills. • Ability to work independently on critical incidents and large-scale projects. • Strong documentation and organizational skills. • High attention to detail and risk-aware decision-making • Strong time management skills, problem solving and analytical skills. • Supervise the team. • Perform team management roles • Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification: • 15 years of mandatory education as per Accenture Standards.15 years full time education

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