Manager, Data Services: Database, Storage, Data Protection and DR
innovationOchsner (iO)
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
The Manager of Storage, Database, Data Protection & DR is responsible for leading the strategy, design, implementation, and ongoing operations of the organization’s data infrastructure. This role ensures the availability, performance, security, and recoverability of enterprise data platforms, including storage systems, databases, backup, disaster recovery, and data protection technologies.The ideal candidate combines strong technical expertise with people leadership, vendor management, and operational excellence to support business-critical systems and data resilience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
Work Experience
8+ years of experience in storage, databases, or infrastructure engineering
3+ years of experience in a technical leadership or management role
Strong hands-on knowledge of:
Enterprise storage technologies
Relational and/or non-relational databases
Backup, recovery, and disaster recovery solutions
Experience operating in large-scale, mission-critical environments
Key Responsibilities
Leadership & Management
Lead, mentor, and develop teams responsible for storage, database administration, backup, and disaster recovery
Set goals, priorities, and performance expectations for team members
Manage staffing, budgeting, forecasting, and resource allocation
Foster a culture of reliability, automation, security, and continuous improvement
Storage & Infrastructure
Own the architecture and lifecycle management of enterprise storage platforms (SAN, NAS, object storage, cloud storage)
Ensure performance, scalability, and high availability across on-prem and cloud environments
Drive capacity planning and optimization initiatives
Database Management
Oversee database platforms (e.g., Oracle, SQL Server, cloud databases)
Ensure database performance, availability, patching, and upgrades
Partner with application and development teams on database design and optimization
Data Protection & Disaster Recovery
Design and maintain enterprise backup, recovery, and disaster recovery strategies
Ensure compliance with RPO/RTO requirements and conduct regular DR testing
Oversee data retention, archival, and recovery processes
Ensure ransomware resilience and cyber-recovery capabilities
Security & Compliance
Ensure data platforms meet security, privacy, and regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI as applicable)
Partner with Information Security teams on risk assessments and remediation
Enforce access controls, encryption, and secure configuration standards
Vendor & Stakeholder Management
Manage relationships with technology vendors and service providers
Oversee contracts, licensing, and support agreements
Collaborate with application, cloud, infrastructure, and business stakeholders
Operations & Strategy
Establish operational standards, monitoring, and incident response processes
Drive automation, cloud adoption, and modernization initiatives
Contribute to long-term infrastructure and data platform strategy
Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
8+ years of experience in storage, databases, or infrastructure engineering
3+ years of experience in a technical leadership or management role
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Strong hands-on knowledge of:
Enterprise storage technologies
Relational and/or non-relational databases
Backup, recovery, and disaster recovery solutions
Experience operating in large-scale, mission-critical environments
Preferred Qualifications
Experience with cloud platforms (AWS, Azure, GCP)
Knowledge of hybrid and multi-cloud data architectures
Familiarity with automation and infrastructure-as-code tools
Industry certifications (e.g., AWS/Azure, database, storage, or backup technologies)
Previous work history in healthcare
Key Skills & Competencies
Strong leadership and people management skills
Excellent problem-solving and decision-making abilities
Ability to communicate technical concepts to non-technical stakeholders
Proven experience balancing operational stability with innovation
High attention to detail and risk management
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.