Global Banking Innovation Development Program Manager
JPMorganChase
Operations
Plano, TX, USA
As a Global Banking Innovation Development Program Manager within the Innovation Development Program (IDP) Management team, you are responsible for supporting the execution of the Analyst Program, which hires, develops, and exposes recent college graduates to exciting areas of product management and product operations across the firm. The role includes coaching analysts and partnering with senior stakeholders and other key constituents across the business. Close collaboration with specialists in Human Resources, Finance and Business Management, and Business Operations is essential to successfully deliver the Analyst Program.
The program you will help manage is focused on building the next generation of end-to-end product professionals by creating a long-lasting, positive impact and developing innovative solutions to complex problems for Global Banking domestic and international clients.
Job Responsibilities
- Assist senior program manager with daily program activities (onboarding, recruiting, training, rotations, placement)
- Ensure a best-in-class experience for analysts, interns, and fellows to meet talent pipeline goals
- Strategize with Program Management Team (PMT) on program improvements and enhancements
- Develop presentations, summaries, and materials for senior executives
- Plan and execute program receptions and networking events
- Coordinate communications, logistics, enrollment, rosters, lodging, travel, and assignments
- Support partnerships with directors, leaders, and vendors for learning and development programs
- Manage classroom logistics (space, technology, catering, materials, A/V, seating, signage)
- Track and maintain program materials and calendars (course content, exams, SharePoint, events)
- Monitor, report, and analyze key metrics and feedback for early talent programs
- Prepare and distribute executive reporting materials and ensure timely, accurate information delivery
Required Qualifications, Capabilities, and Skills
- 2+ years post-college experience in program/project management, HR, or event coordination/support, or related experience
- Advanced Microsoft Office skills, especially Excel and PowerPoint/Pitch Pro
- Excellent project planning, management, teamwork, and influencing abilities
- Comfortable with data analysis in Excel; and dashboard/reporting tool experience
- Strong communication and interpersonal skills for cross-level collaboration
- Excellent organizational skills; able to manage multiple tasks concurrently
- Able to lead meetings and conference calls
- Skilled at building internal networks and navigating business lines
- Self-starter, able to work independently
- Strong attention to detail and accuracy
- Strong problem-solving, analytical skills, and ability to propose solutions
Preferred Qualifications, Capabilities, and Skills
- Strong understanding of Project Management
- Strong understanding of Performance Management, Training, and Learning & Development
- Strong understanding of Product Management
- Strong understanding of learning principles and training design
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Strong understanding of technology and the technology landscape
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support the Analyst Program, coaching new grads in product roles, collaborating with stakeholders to develop future product leaders.