Location: Indianapolis, Indiana

Payrate: $21.00 an hour

The Distribution Support Services (DSS) Assistant will provide daily support to our clients Clinical Trial Fulfillment Center and Distribution Support Services team.

The DSS Assistant will work in partnership with DSS Associates to provide daily transactional support for receipt & shipment of orders. The DSS Assistant will also perform order tracking and generate reports from the warehouse management system, as needed. Additionally, the DSS Assistant will interact with both internal and external business partners of Product Delivery to understand priorities and provide a high level of customer service to meet business needs regarding order management and fulfilment for Clinical Trial finished goods.

Daily Responsibilities:

Assist in the management of group email boxes, process data and requests

Track and ensure timely entry of data into multiple distribution tracking tools.

Generate systems reports and metrics, as needed.

Order Waiving and Site Shipment Scheduling.

Maintaining and ordering office supplies.

Manage organization of GMP paper files through Scanning & uploading in Q Docs and routing to QA Reconciler.

Assist in transmitting documentation in support of receipt, shipment, and shipment finalization to internal (Example: QA, Supply Planning, Operations, Packaging) and external (example Importer of Record, courier) partner areas.

Administrative tasks to support M2 in team meeting scheduling, minutes, and coordination of team building events.