Field Service Technician-Business Benefit Team

Laitram
Laitram

Baltimore, MD, USA · Washington, DC, USA

Posted on Jul 23, 2026
Job Description (General Summary)
Help Shape the Future of Conveyor Solutions
As a Field Service Technician, you won't simply maintain equipment. You'll serve as the vital connection between real-world operations and product innovation. Working closely with Controls Engineers and Product Development teams, you'll install, troubleshoot, optimize, and validate conveyance systems in demanding customer environments. Your hands-on expertise and mechanical aptitude will directly influence product improvements, system reliability, and customer success.
This role is ideal for someone who enjoys solving technical challenges in real time, working independently, and turning field observations into meaningful improvements that advance the next generation of conveyance technology.
Why This Role Matters
Every customer application presents a unique challenge and learning opportunity. As a Field Service Technician, your expertise in the field helps keep operations running today while shaping the products of tomorrow. Your ability to identify issues, solve problems, and share insights with engineering teams will directly contribute to more innovative, reliable, and effective conveyance solutions for customers around the world.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.
Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.
Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.
This position is not eligible for work authorization or sponsorship.