CHILD SUPPORT ENFORCEMENT CONSULTANT
Customer Service
Baton Rouge, LA, USA
About this Job
- Department MISSIONTo protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.Department VISIONA future where every child thrives in a loving environment, supported by empowered families and resilient communities.Department VALUESTreating all people with dignity, compassion and respect, while providing services with integrity.
At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.Join Our Team at DCFS: Child Support Enforcement Consultant
This position supports several ongoing Program Integration responsibilities, including coordinating and tracking DA site visits and IRS Internal Inspection Audits to ensure they are completed timely, maintaining the related compliance documentation and statistical data, and coordinating with PI Consultants, District Attorney offices, and CSE Operations to address IV-D program compliance issues. Minimum Qualifications
Six years of experience in child support enforcement; OR
Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR
A bachelor’s degree plus three years of experience in child support enforcement; OR
A master's degree plus two years of experience in child support enforcement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job Specification
- The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
-
Job Duties
- Monitors and disburses the CAFE unassigned and former employee queues for all offices, across the state, daily.
- Serves as the CSE Agency's Noncriminal Agency coordinator(NAC) for the CSE criminal background checks.
- Responsible for maintaining the Authorized Personnel List on file with the LSP Bureau.
- Schedules and conducts annual site visit with attorneys to go over monthly reports for clarifications, inspect offices to ensure case records are secure, and audits case files at random. Reports results to CSE Manager 3.
- Provides support to CSE as necessary to initiate, implement, and work projects to enhance service delivery and increase performance in the areas of paternity establishment, order establishment, and collection of child support.
- Works closely with CSE training specialists to update information on CSE training material.
Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location: Baton Rouge, LA
How To Apply:No Civil Service Test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.Contact Information:
For further information about this vacancy, contact:
Yolanda Jackson
Yolanda.Jackson.DCFS@la.gov
DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.