Reports To: Director, Network Operations

Direct Reports: None

FLSA Status: N/A - SkillBridge

Application Deadline: Rolling application

Work Location: New Orleans and Kenner, Louisiana

Our Mission and Your Impact

The New Orleans Saints, New Orleans Pelicans, and Laketown Squadron proudly represent the NFL, NBA, and G-League using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position Summary:

We are seeking SKILLBRIDGE ELIGIBLE candidates to join our Information Technology (IT) team!

**Only transitioning military / SkillBridge eligible candidates will be considered for this position.**

We are seeking a skilled Network Administrator to maintain, configure, and support our organization’s computer networks. The ideal candidate will ensure the reliable operation of network infrastructure, troubleshoot issues, and implement security measures to protect data and systems

What You’ll Be Doing:

• Install, configure, and maintain network hardware such as routers, switches, firewalls, and wireless systems to include Cisco/Firepower/Meraki/Ubiquiti/Trendnet/VeloCloud
• Support and administer third-party corporate integrated applications such as MSO365/Azure/VMWARE/Cisco Call Manager
• Implement and manage network security, including firewalls, VPNs, and intrusion detection systems to include Crowdstrike/Artic Wolf/Cisco Secure Access
• Monitor network performance and ensure system availability and reliability utilizing Solar Winds
• Create and maintain network documentation, including diagrams and configurations
• Specify system requirements and design solutions
• Collaborate with IT staff and vendors to support infrastructure needs
• Maintain current technical expertise in rapidly changing technology environment
• Maintain a positive working relationship with all departments and seek out ways to improve their productivity
• Upgrade systems with new releases and models as needed

What You’ll Bring:

• You are transitioning out of the military and are currently eligible to participate in the DoD SkillBridge program
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 2-4 years of proven experience in a Network Administrator or similar role
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP)
• Hands-on experience with the following: Cisco products, Microsoft Active Directory, 365, VMWare, Network Monitoring Tools, DNS, DHCP
• Hands-on experience in networking, routing and switching
• Hands-on experience with firewalls, VPNs, and network monitoring tools
• Familiarity with backup and recovery software and methodologies
• Must be able to carry a cell phone and respond promptly to occasional requests for assistance (24/7)
• Some occasional travel is required
• Must be able to lift and carry computer equipment
• Strong customer service skills; ability to interact with internal customers effectively by phone, email, and in person
• Ability to work well in a small, collaborative team in a fast-paced environment.
• Ability to work nights/weekends/flexible schedule, including participation in on-call rotation schedule
• Strong analytic skills with the ability to troubleshoot complex issues
• Self-starter that requires minimal supervision and can provide vendor oversight for assigned projects

All Candidates Should Have:

• Commitment to community and a people-first mindset
• Strong teamwork and collaboration skills
• Ability to celebrate individuality and value diverse perspectives
• High integrity and a proactive, solutions-oriented “winning” mindset