JOB RESPONSIBILITIES

• Performs application audits to ensure intended functionality, operation, and performance requirements are achieved

• Stays up to date on trends and developments within HR systems and technology, proactively provides ideas and information regarding best practices and trends

• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency

• Conducts special assignments and projects

• Investigates complex issues as they arise, finding proper long-term solutions

• Works with HRIT on projects needing technical support

• Leads research, implementation, testing, and solutioning of any issues related to bi-annual Workday Releases

• Assists with training and development of less experience team members

• Serves as Liaison between HR and HRIT as well as 3rd party vendors to understand business processes and translate them into system functional requirements, conferring with HRIT Team

• Monitors Workday System Integrations including troubleshooting of integration issues as well as reviewing integration specifications and changes/updates needed per customer or vendor requests

• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

• Bachelor's degree or 4 years of relevant experience

Certification/License

• Workday certification a plus

Experience

• 3+ Years of Workday Configuration Experience

• Experience with Core HR/Compensation/Benefits/Absence/Recruiting/Onboarding/Talent/Learning system configuration and maintenance in Workday

• Experience working on front and backend business

Knowledge, Skills and Abilities

• Demonstrated knowledge of HR business practices

• Experience with handling highly demanding business requirements

• Demonstrated accuracy with reports and projects, analytical aptitude, and strong attention to detail

• Strong teamwork and interpersonal skills

• Ability to build productive customer relationships, taking responsibility for customer satisfaction

• Demonstrated experience and knowledge of project lifecycle including Software Documentation/Testing/Maintenance/Development Process/Execution/Requirements, Business Process Flows, Teamwork, and General Consulting Skills

• Process and continual improvement driven

• Proficient MS Office Skills

• Demonstrated organization, time management, problem-solving skills and attention to detail

• Demonstrated commitment to exceptional professionalism, confidentiality and service to our associates working collaboratively to build positive/effective business partnerships

• Successfully manage change and deal with ambiguous situations

• Capacity to embrace change and quickly adapt to new situations, changes in direction, multi-tasking and alternating priorities

• Ability to interact with all levels of management

• Demonstrated knowledge of HR business practices

• Excellent verbal and written communication skills, including editing abilities and outstanding presentation skills, including ability to speak in front of groups

• Ability to research and learn advanced configuration skills to enhance efficiencies and effectiveness

• Demonstrated strategic thinking, influencing, problem solving and decision making skills

• Excellent customer service and positive interpersonal skills, including ability to facilitate and mediate sensitive and/or confrontational situations

• Ability to identify alternatives and make contingency plans

• Detail oriented and demonstrated commitment to completing assigned responsibilities with a high level of accuracy and timeliness

Work CONDITIONS

Work Environment

• Work indoors during all seasons and weather conditions

• Comply with Corporate dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day

• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises